This Partner Privacy Policy explains how The Optimized Human LLC ("The Optimized Human," "TOH," "we," "us," or "our") collects, uses, and shares business contact information through the Clinical Growth System™ partner program. That includes our partner pages at tohhealth.com/partners/, the application, playbook, and booking pages at go.tohhealth.com (together, the "Site"), our discovery calls, and the emails and texts we send about the program.
This policy covers the B2B partner program only. If you are a patient or are looking into care for yourself, your privacy is covered separately by our patient Privacy Policy.
1. Who we are
The Optimized Human LLC is a South Carolina company at 317 N Carolina Ave, Batesburg, SC 29006. You can reach us at jay@toh100.com.
2. Information we collect
Information you give us
Applications. When you apply to the partner program, we collect your name, email address, phone number, and details about your gym or business. That can include your business name and type, city, member count, monthly revenue range, timing, goals, questions, and your text message choices.
Playbook downloads. When you ask for our playbook or another free resource, we collect your name, email address, and any other details the form asks for.
Booking a call. When you book a discovery call, we collect the information the booking form asks for and the date and time you pick.
Calls and messages. When we talk on a call, or you email, call, or text us, we keep notes and the content of those messages so we can follow up. We may record or transcribe a call with your permission.
Information collected automatically
Visit data. Our partner pages use cookies, tracking scripts, and similar tools from our CRM and analytics providers to record which pages you visit and when. If you submit a form or book a call, this activity can be linked to your contact record.
Advertising pixels. Our B2B partner pages use advertising pixels from the platforms we advertise on to measure and improve our ads to business owners. See Section 6.
Technical data. Our hosting and security provider processes technical data when you load a page, such as your IP address, browser and device type, the pages you request, and security signals used to block abuse.
Partner login data. If we give you access to a private partner page, our login provider processes the email address you sign in with and related login records.
The partner program does not need health information, so please do not send any through our partner forms.
3. How we use your information
We use the information we collect to:
- Review your application and decide whether the program is a good fit for your business.
- Schedule, confirm, and remind you about discovery calls.
- Answer your questions and follow up with you by email, phone call, and text message (if you agree to texts).
- Send you the playbook and other resources you ask for.
- Send you marketing about the Clinical Growth System and related TOH offers for businesses. You can opt out at any time.
- Measure and improve our ads to business owners and our partner pages.
- Control access to private partner pages.
- Keep the Site secure and prevent spam, fraud, and abuse.
- Meet our legal obligations and enforce our Partner Program Terms.
If you become a partner, we also use your information to deliver the program under your partner agreement.
4. Text messages (SMS)
If you give us your mobile number and agree to receive text messages, The Optimized Human may send you texts about your inquiry, calls you book, and the Clinical Growth System. These can include follow up messages, appointment confirmations and reminders, and information about our offers. We send these texts through GoHighLevel, our CRM and scheduling platform.
- Consent is not a condition of purchase. You do not have to agree to receive text messages to buy anything from us or to work with us.
- Message frequency varies.
- Message and data rates may apply. Check with your mobile carrier for details about your plan.
- Opt out at any time. Reply STOP to any message to stop receiving texts. We will send one message to confirm you have been unsubscribed, and then we will stop.
- Get help. Reply HELP to any message for help, or email us at jay@toh100.com.
- Mobile carriers are not liable for delayed or undelivered messages.
We never sell or share your mobile number or SMS opt in consent. No mobile information will be sold or shared with third parties or affiliates for their marketing or promotional purposes. Text messaging opt in data and consent are excluded from every category of sharing described in this policy. We share this information only with the service providers that help us send our own messages, and only for that purpose.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
In short, your mobile number and text consent stay with us and the vendors that send our own messages. They are never sold or handed to marketers.
5. How we share your information
We do not sell your personal information. We share it only as described below.
Service providers. We use outside companies to run the partner program. They process information for us, and only to provide their services to us. They include:
- Our CRM platform, which runs our forms, contact records, and follow up.
- Scheduling software for booking discovery calls.
- Email and text message services, and the carriers that deliver our messages.
- Website hosting, security, and login providers.
- Analytics tools that show us how our pages are used.
- Advertising platforms whose pixels run on our B2B partner pages.
- Video hosting, and tools we use to record, transcribe, or take notes on calls.
Legal reasons. We may share information if we believe the law, a subpoena, or a court order requires it, or to protect the rights, property, or safety of TOH or others.
Business transfers. If we are involved in a merger, sale of assets, or similar transaction, your information may be transferred as part of that deal. Any buyer will be bound by the SMS commitments in Section 4.
With your consent. We may share information for other purposes when you ask us to or agree to it.
The SMS opt in data and consent described in Section 4 are never shared under any of these categories, except with service providers who send our own messages.
6. Cookies and advertising pixels
Our B2B partner pages use cookies, pixels, and similar tools to keep the pages working, remember your choices, record visits, and measure our advertising to business owners. The advertising platforms may set their own cookies and receive information such as your IP address, browser details, and the actions you take on those pages.
You can block or delete cookies in your browser settings, and you can manage ad preferences in your accounts on those platforms. If you block cookies, some features, such as forms and the booking calendar, may not work. Our pages do not currently respond to browser "Do Not Track" signals.
7. How long we keep information
We keep business contact information while we are talking with you about the program and for as long as we have a business relationship. If you do not become a partner, we may keep your information so we can follow up later, unless you ask us to delete it. We also keep records we need for legal, tax, and accounting reasons. When we no longer need information, we delete it or make it anonymous.
If you opt out of texts or emails, we keep a record of that choice so we can honor it.
8. How we protect information
We use reasonable safeguards to protect your information, including encrypted connections, logins on private pages, and limiting access to people and providers who need it. No method of storing or sending data is completely secure, so we cannot promise absolute security.
9. Your choices and deletion requests
Marketing emails. Use the unsubscribe link in any marketing email, or contact us.
Text messages. Reply STOP to any text, or contact us.
Calls. Tell us during a call, or contact us, and we will stop calling you.
Access, correction, and deletion. You can ask what personal information we have about you, ask for a copy, ask us to correct it, or ask us to delete it. We will delete it unless we need to keep it for a legal reason. We keep a record of your request and any opt out so we do not contact you again.
State privacy rights. Depending on where you live, state law may give you more rights over your personal information. We will not treat you differently for using them.
How to make a request. Email jay@toh100.com with "Privacy Request" in the subject line, or write to us at the address below. We may need to confirm your identity first. We will respond within the time the law requires.
10. Who the program is for
The partner program is for business owners and professionals who are at least 18 years old. We do not knowingly collect information from anyone under 18. The Site is meant for visitors in the United States, and information is processed in the United States.
11. Changes to this policy
We may update this policy from time to time. When we do, we will change the date at the bottom of this page. If you keep using the Site after an update, you accept the updated policy.
12. Contact us
Questions about this policy or your information? Contact us:
The Optimized Human LLC
Attn: Jay Soileau
317 N Carolina Ave
Batesburg, SC 29006
Email: jay@toh100.com
Last updated October 7, 2026.